Test Papers / Previous Question Papers of IGNOU AOM1 Office Organization and Management December 2005

BACHELOR'S DEGREE PROGRAMME
Term-End Examination

(APPLICATION ORIENTED COURSE)
AOM1 : OFFICE ORGANIZATION AND MANAGEMENT

Time: 2 hours
Maximum Marks: 50

1. What do you mean by office management ? Explain the major processes of office management. (3+7)

2. What is an office manual ? Explain different types of office manuals used in an organisation. (4+6)

3. What is filing ? State the essentials of a good filing system. (3+7)

4. Discuss the merits and demerits of office mechanisation. (5+5)

5. What is an office form ? What factors should be considered while designing the office forms ? (2+8)

6. What do you mean by work measurement ? Explain its importance in improving the efficiency of an office. (3+7)

7. (a) Explain any five factors influencing the location of office building.

(b) What are the objectives of record management ? (5+5)

8. (a) What are the qualities of a good office supevisor?

(b) Explain the concept of time study. (5+5)

9. (a) Describe the advantages and limitations of use of computers in a modern office.

(b) State the staff welfare measures usually extended by a modern office to its employees. (5+5)