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IGNOU - PGDHRM - MS-21 Social Processes and Behavioural Issues
I SOCIAL AND ORGANISATIONAL CULTURES
1 Indian Environment: Perspective Introduction on Cultural Processes and Social to the Course Structures
2 Society in Transition
3 Organisational and Managerial Managerial Values and Work Ethics Values and Work Ethics

II INTRA-PERSONAL PROCESSES
4 Understanding Human Behaviour
5 Learning
6 Perception
7 Stress and Coping

III INTER-PERSONAL PROCESSES
8 Helping Processes
9 Communication and Feedback Communication
10 Inter-personal Styles and Feedback

IV GROUP AND INTER GROUP PROCESSES
11 Group Formation and Group Processes
12 Organisational Communication
13 Team Development and Team Functioning Team Building
14 Conflict, Competition and Collaboration

V ORGANISATIONAL PROCESSES
15 Organisational Processes: An Overview of Major Concepts, and Emerging Trends
16 Power, Politics and Authority
17 Integration, and Control
18 Organisational Climate
19 Organisational Effectiveness
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