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IGNOU - PGDHRM - MS-25 Managing Change in Organisations
I CONCEPT OF MANAGING CHANGE
1 The Process of Organisational Change
2 Key Roles in Organisational Change
3 Culture and Change
4 Managing Resistance to Change
5 Effective Implementation of Change

II DIAGNOSIS AND INTERVENTION 6 Orgaisational Diagnosis: Issues and Concepts-An Overview
7 Diagnostic Methodology: Salient Features
8 Diagnostic Methods: Quantitative and Qualitative
9 Intervention in Organisational Change
10 Evaluation of Organisational Change Programme

III MODELS OF ORGANISATIONAL CHANGE
11 Some Models of Organisational Change
12 Why Changes May Fail: Two Case Examples
13 OD in an NGO
14 Organisational Change and Process Consultation
15 Work Redesign Model

IV CONSULTING : APPROACHES & SKILLS
16 Manager as Agent of Change
17 Internal Change Agent
18 External Change Agent (Consultant)
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