Syllabus effective from January 2005

(One audio CD will be sent with the material)

2 Credits

Syllabus

The Process of Communication: Communication, the process of communication, barriers of communication, different types of communication, characteristics and conventions of conversation, conversational problems of Second/foreign language users, difference between conversation and other speech events.

Telephone Techniques: Speaking and listening, conference calls, vocabulary, writing and listening, grammer and usage, pronunciation.

Job Applications and Interviews: Reading, Curriculum vitae, Preparing for an interview, Listening and Speaking in the Interviews.

Group Discussions: Group Discussion, Study skills, language focus, speaking.

Managing Organisational Structure: Role of a manager, Leadership, Language focus, writing reports, Pronunciation.

Meetings: Successful meeting, One to one meeting, editing, criteria for successful meetings, Reporting verbs, memos.

Taking notes and preparing minutes: Taking notes, preparing minutes, grammar.

Presentation Skills: Presentation skills, Importance of body language in presentations, pronunciation, visual aids, podium panic, speaking.