University of Madras - Syllabus of Bachelor of Science (BSc) Geography, Tourism and Travel Mangement - Application Oriented Subject - Paper I - Hospitality and Hotel Management
UNIVERSITY OF MADRAS
B.Sc. DEGREE COURSE IN GEOGRAPHY TOURISM AND TRAVEL MANAGEMENT
SEMESTER SYSTEM WITH CREDITS
(Effective from the Academic Year 2003-2004)
SYLLABUS
Application Oriented Subject - Paper I - Hospitality and Hotel Management
Duration: 3hrs
Maximum Marks: 100
Credits: 4
(90 hrs)
1. Hospitality management - meaning - development of hospitality industries - hospitality services - catering - managerial issues - laws pertaining to hospitality.
2. Accomodation - types - classification & grading - categorisation - supplementary accomodation - motels - dormatories - youth hostels - travel banglows - paying guest accomodation - spas.
3. Functions of hotels - front office management - room tariff plans - house keeping & allied services - food & beverages - restaurents - management - lobby managing - kitchen equipment and cutlery.
4. Human resources management of hotels - sales marketing - purchase & storage - financial state ments preparation - interfitce between travel agencies & hotliers.
5. Catering - types - railways - airways - role of private & public agencies in catering for tours - national & continental cuisine - packaging the food - training-- food preservation
-a visit to catering institute and training for 20 days
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