National Institute of Technology - Tiruchirappalli (NIT-T) MBA - MB737 Counseling in the Workplace Syllabus

Workplace today, why counseling, history of counseling, dimensions of counseling, basics of workplace counseling, common criticisms. Orientation models, brief therapy models, problem focused models, work oriented models, manager based models, externally based models, internally based models, welfare based models, organization change models.

Multiple roles of counselors, counseling values Vs business values, training for counselors, ethical issues in counseling, stress and counseling, impact of organizations; systematic approaches; organisation culture: different cultures and counseling.

Preparation for counseling, assessing workplace counseling, contracting for counseling, introducing counseling in the workplace, terminating counseling.

Preparation of employee, assessment of employee, contracting / referring, engaging in counseling and terminating counseling.

Usefulness of evaluation, record keeping, evaluation, formative and summative evaluation, different methods of counseling evaluation. Training in ethical decision-making, making ethical decisions, ethical responsibilities for and to clients and organizations; employee counselors; ethical responsibilities for and to themselves; organisation’s ethical responsibilities.

Methods of training counselors, dynamics of training, the training team, facilities, context, student group, curriculum, assessment, learning community

Supervision – Definition, supervisory relationships, supervision for counselors parallel process in workplace counseling, helping counselors for supervision.

Books :

1. Workplace Counseling, Michael Carroll, Sage Publications, 1999

2. Introduction to Counseling skills – Texts and Activities, Richard Welson – Jones, Sage Publications, 2000

Syllabus of National Institute of Technology - Tiruchirappalli (NIT-T) MBA - MB737 Counseling in the Workplace