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Andhra University - BA Degree - Paper-I - Office Management & Business Communications Univ Model Paper
ANDHRA UNIVERSITY
MODEL QUESTION PAPER

B.A Restructured Courses - Management Studies I Year - Paper-I - Office Management & Business Communications (with effect from 2004 March Examinations)

Questions divided equally between Office Management & Business Communications

Time: 3 hours
Marks: 100

Note: Answer all questions one after the other in the same serial order.

SECTION-I (4x15=60)
Answer all Questions

1.
a. Explain the principles of Office Organization? Or
b. Give a note about the important points to be taken into consideration in arranging office accommodation?

2.
a. What are the important methods for the proper maintenance of files? Or

b. Briefly explain the important methods for purchasing office stationary?

3.
a. Explain the important of communication in Business? Briefly explain the methods of communications.

Or

b. What are the features of Business letter? Give a profile of a business letter.

4.
a. As a secretary of a Public Limited Company apply to your bankers for a medium term loan of Rs. 20 Lakhs

Or

b. Outline the importance of reports in Commerce and industry? What are the essentials of good report?

SECTION-II (5 x 4 = 20 marks)
Answer any FIVE short answer questions not exceeding 10 lines

5. Office activities

6. Centralization and Decentralization

7. Open office.

8. Used of work measurement

9. Write a letter canceling an order for stationary, as the goods ordered did not receive in time.

10. You lost you life insurance policy while traveling in a train? Write a suitable letter to the insurance company?

11. A share order writes to a company about its progress and prospectus during the current year? Reply to his letter.

12. What are the various kinds of Reports.

Answer very short notes note exceeding 5 lines

13. Committees
14. Modular Units
15. CPU
16. Micro film files
17. Quotation
18. Indented style
19. Saluation
20. Quotation
21. Questionnaire
22. Resume
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