MCA-2105
2266/I/01
M.C.A. DEGREE EXAMINATION
FIRST YEAR SECOND SEMESTER
INFORMATION SYSTEMS & ORGANISATIONAL BEHAVIOUR
(Effective from the admitted batch of 2000-2001)

Time : Three Hours
Maximum: 75 Marks

First question is compulsory.
Answer any four from the remaining questions.
All questions carry equal marks.
Write all parts of the first question at one place.

Answer the following :- (10 x 1 1/2 15 marks)

1. Answer briefly the following questions
a. Controlling
b. Maslow's need hierarchy.
c. Leadership
d. Concept of MIS
e. MIS and Decision making

2. 'Coordination is key for the success of organisation'. Explain with examples of conflicts, cooperation and creative work.

3. Is conflict constructive or destructive? Why conflict arise? How do you resolve them?

4. "Different leadership styles are necessary for different situations," Discuss.

5. Explain the role of communication in Interpersonal relations. How do you ensure feedback?

6. 'Managers need varied information from different sources. Also he requires varied analysis defendant on situations." - Explain

7. Explain systems for transaction processing, reporting and decision support

8. What are the goals and tasks of information resource management?