2004-05 MODEL PAPER

MCA 1.2.5

INFORMATION SYSTEMS AND ORGANIZATIONAL BEHAVIOR

First Question is Compulsory

Answer any four from the remaining

Answer all parts of any Question at one place.

Time: 3 Hrs.
Max. Marks: 100

1. a. Explain briefly the principles of communication.
b. Briefly explain the principal methods of conflict resolution.
c. Describe in brief the elements of management in action.
d. Define MIS. Indicate its significance.
e. Distinguish between physical structure and the conceptual structure of an information system.

2. What are the characteristics of a good manager?

3. Discuss the basic organizational relationships created by the process of delegation.

4. Discuss Management by objectives as a device of motivation.

5. Discuss the different leadership styles in management.

6. What are the characteristics that should be borne in mind while designing a MIS?

7. a. What are the physical components of an Information system? Explain.
b. Explain the major processing functions in Information systems.

8. What do you manage the information resources to different application areas in an organization?