Test Papers / Previous Question Papers of IGNOU TS3 Management in Tourism June 2007

Tourism Studies (DTS, BTS- III Year & MTM Category - 2)
Term-End Examination

June, 2007

TS-3 : MANAGEMENT IN TOURISM

Time: 3 hours
Maximum Marks: 100

l. What role does a Manager play? Discuss the various levels of management. (20)

2. What is organisation? Describe various views related to organisation. (20)

3. Why is decision-making important in tourism trade? Discuss the steps involved in decision-making. (20)

4. What do you mean by Ego States? Discuss the Johari Window regarding self-awareness. (20)

5. What is Budget? Discuss its importance and various types. (20)

6. Write short notes on any four in about 100 words each: (5x4=20)
(i) Owner's equity
(ii) Profit and Loss A/c
(iii) Capital Reserves and General Reserves
(iv) Profit Volume Ratio
(v) Sources of Finance
(vi) Project Appraisal

7. Discuss the management issues in Travel Agency Business. (20)

8. Describe the importance of Public Relations in Tourism. (20)

9. Discuss the management of a Tourist Road Transport Company. (20)

10. Who can be a business traveller? What are their special requirements? (20)