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Organizational Behavior
Organizational Behavior

OCTOBER 2003
P/IC 366/PGF

Time: Three hours
Maximum: 100 marks

SECTION A - (5 x 8 = 40 marks)
Answer any FIVE questions. (Selecting minimum TWO questions from each Part)
All questions carry equal marks.
Each answer should not exceed 300 words.

PART I

1. Discuss the goals of organization behaviour.

2. Explain two factor theory of motivation.

3. What are the implications of expectancy theory of motivation?

4. Explain Barriers in communication.

PART II

5. What are the types of groups?

6. Explain the role of third party intervention in conflict management.

7. Explain the characteristics of organizational development.

8. Discuss process consultation.

SECTION B - (3 x 20 = 60 marks)

Answer any THREE questions. (Selecting a minimum of ONE question from each Part)
All questions carry equal marks.
Each answer should not exceed 1,200 words.

PART I

9. Explain the models of organizational behaviour.

10. Discuss the applications of theories of organizational motivation.

11. Explain the process of group decision making.

PART II

12. Discuss the methods of improving organizational effectiveness.

13. Describe the process of team building.
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